Terms and Conditions
Introduction
Welcome to Abhi Go Cab. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before using our platform. If you do not agree with any part of these terms, you may not access or use our services.
1. Definitions
- “We,” “Us,” “Our” refers to Abhi Go Cab.
- “You,” “Customer,” “User” refers to anyone who accesses or uses our website or services.
- “Service” refers to the cab, tour, and related services offered by Abhi Go Cab.
2. Service Description
Abhi Go Cab provides cab services, vehicle rentals, and customized tours in India. Our services are subject to availability and can be booked through our website, mobile application, or customer support channels.
3. Booking and Reservations
a. Booking Process
- To book a cab or tour, you must provide accurate and complete information, including pickup and drop-off locations, travel dates, and contact details.
- You must be at least 18 years old to book our services.
b. Payment Terms
- All bookings require payment as per the payment methods available on our platform.
- Prices may vary based on the type of vehicle, distance, and time of booking.
- Any applicable taxes and service fees will be included in the total price.
c. Cancellation and Refunds
- Cancellations must be made at least 24 hours before the scheduled pickup time to be eligible for a 100% refund.
- Refund Process: If you cancel within the allowed time frame, you will receive a full refund. Refunds will be processed within [insert time frame] and credited to your original payment method.
- No Refund: For cancellations made less than 24 hours before the scheduled pickup time or in the case of a no-show, no refund will be provided.
4. User Responsibilities
- You are responsible for providing accurate and truthful information during the booking process.
- You must ensure that the passengers adhere to all local laws and regulations during the ride, including seatbelt usage and carrying valid identification.
- Abhi Go Cab is not liable for any loss, damage, or inconvenience caused by delays due to traffic, weather, or other unforeseen circumstances.
- You are responsible for your personal belongings during the ride. Abhi Go Cab will not be held liable for any lost or stolen items.
5. Vehicle and Driver Policy
- All vehicles provided by Abhi Go Cab are maintained in good working condition and driven by licensed, professional drivers.
- Abhi Go Cab reserves the right to assign drivers and vehicles based on availability.
- In the event of vehicle breakdown or unforeseen issues, we will provide an alternative vehicle or offer a full refund.
- Customers must respect the driver and comply with reasonable requests during the trip. Any abusive or illegal behavior may result in termination of the service without a refund.
6. Liability and Limitation
- Abhi Go Cab strives to provide safe and reliable services, but we do not guarantee uninterrupted or error-free service. We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our services.
- In case of accidents or damage caused by the driver or vehicle, the customer is covered under the relevant insurance policies, subject to the terms and conditions of the insurance provider.
- Force Majeure: We will not be held liable for delays or cancellations caused by events beyond our reasonable control, such as natural disasters, strikes, or government restrictions.
7. Prohibited Activities
While using our services, you agree not to:
- Use the service for illegal activities or transport prohibited goods.
- Harass, abuse, or harm our drivers or any other individuals.
- Misuse our website or engage in activities that may harm the integrity of our systems, such as hacking, spamming, or distributing malware.
8. Intellectual Property
All content on our website, including logos, text, images, and graphics, is the intellectual property of Abhi Go Cab. You may not reproduce, distribute, or use any content from our website without prior written consent from us.
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not endorse or control these websites and are not responsible for their content or policies. You access third-party sites at your own risk.
10. Changes to the Terms and Conditions
Abhi Go Cab reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. By continuing to use our services after any modifications, you agree to be bound by the revised terms.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts located in [Insert City, India].
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Abhi Go Cab
Email: support@abhigocab.com
Phone: +91 94600 06362
Address: Sanganer Thana, Jaipur, Rajasthan 302029